Using This Document Library
Click on videocam to play the 'How To' video
Click on photo to view the related screenshot or image
"Building a great Customer Experience does not happen by accident, it happens by DESIGN"
Business Software DESIGN very proudly offer the best Customer Experience (CX) Support System available in the market.
Contacting your CX Support Team#
If you need Help, or can't find what you are looking for:
Clicking headset opens an online meeting to your CX Support Team with video for a live walkthrough.
Clicking call starts a phone call to a Business Software Design CX Support Team Member.
Clicking mail emails the Business Software Design CX Support Team.
Clicking forum opens a live chat with a Business Software Design Tech CX Support Team Member.
CX Support - Hours of Operation#
Business Software Design commits to providing Live CX Support between the hours of
06:00-17:00 Monday to Friday as a minimum.
Business Software Design nearly always have CX Support Team Members working throughout the night and even weekends.
On the rare occasions the CX Support Team have all signed off overnight, the live CX help buttons will disappear, and
you will have access to mail and a new icon videocam , opens our screen recorder plugin which
- allows you to explain what you are trying to do and records your screen,
- creates a support ticket, and
- emails CX Support with the ticket, the issue and the recording,
- CX Support will then reply ASAP.
"Somewhere, something incredible is waiting to be discovered by someone"
This is the somewhere, BARK is the something, and you are the someone,
Enjoy the journey,
Business Software Design - CX Support Team.